Contact Us
If you have a customer service enquiry, feedback, or a general question, we’re here to help!
To assist you quickly, please include:
- A description of the situation
- Photos, if applicable
- Your order number, if your enquiry is about an online order
📧 Email: consumercare@hallmark.com.au
📞 Phone: 1800 729 999 (Available Monday to Friday, 9 AM – 5 PM)
🚫 Please note: Customer Service is closed on Victorian Public Holidays.
Alternatively, you can also use the form below to reach out to us.