Customer Care

If you have a customer service enquiry, feedback or a general question you would like to ask, please don't hesitate to get in touch with us.

Be sure to include a description of the situation along with some photos to help us assist you. If you have an online order, don't forget to include your order number.


Phone: 1800 729 999
(9am to 5pm Monday to Friday AEST.)


Work with Hallmark

Do you have a retail or online store and interested in stocking Hallmark products?

We'd love to hear from you. Please email us at


Media Enquires

If you are not media, please contact the Hallmark Customer Care team on 1800 729 999. All sponsorship queries should be directed to our Customer Care team. 

For information on Hallmark, products or requests for photography or images contact Aimee Dennis (Marketing & Communication Manager) via or 0499 556 168. 


Office Address

10 Caribbean Drive
Scoresby, VIC, 3179