Shipping
Orders are usually dispatched within 1-2 business days from your order date.
Business days are defined as Monday to Friday, excluding Victorian public holidays.
You should expect to receive your order 2 to 6 business days after dispatch, depending on your distance from Melbourne.
Returns & Refunds
We accept change-of-mind returns on all purchases, excluding sale and clearance items. Your request to return your order must be sent to the email address below within 7 days of receiving your order.
If the items in your order are faulty or were damaged during shipping, please contact us to organise a replacement or refund.
Please contact mysupport@hallmark.com for further instructions.
Payment Options
We accept VISA, MasterCard, American Express, Apple Pay & Google Pay.
Our payment processing systems ensure that every purchase with Hallmark is 100% secure and private.